Privacy policy

Privacy Policy Last updated: May 2026

8 Interiors Design is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.8interiorsdesign.com or make a purchase with us.

Please read this policy carefully. By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity Data — Name, title, date of birth (where provided)
  • Contact Data — Billing address, delivery address, email address, telephone number
  • Transaction Data — Details of orders, payments, and purchases
  • Technical Data — IP address, browser type, operating system, referring URLs
  • Marketing Data — Your preferences for receiving marketing communications

2. How We Collect Your Information

We collect information when you:

  • Place an order on our website
  • Create an account
  • Subscribe to our newsletter
  • Contact us by email, WhatsApp, or post
  • Browse our website (via cookies)

3. How We Use Your Information

Purpose Lawful Basis
To process and fulfil your order Contract performance
To communicate with you about your order Contract performance
To process payments securely via Stripe Contract performance
To arrange delivery with our logistics partners Contract performance
To send marketing communications (opt-in only) Your consent
To improve our website and customer experience Legitimate interests
To comply with legal and tax obligations Legal obligation

We will never sell or share your personal information with third parties for their own marketing purposes.

4. Sharing Your Information

We may share your information with trusted third parties, strictly on a need-to-know basis:

  • Delivery partners — Name, address, and phone number only, to fulfil your order
  • Payment processors — Stripe, for secure and compliant payment handling
  • IT and hosting providers — Who support the operation of our website and systems
  • Regulatory or law enforcement agencies — Only when required by applicable law

All third parties are contractually obligated to keep your data secure and to use it solely for the specified purpose.

5. Cookies

Our website uses cookies to enhance your browsing experience. These are small text files stored on your device that help us:

  • Understand how visitors navigate our site
  • Remember your preferences
  • Improve overall site performance

You may disable cookies at any time through your browser settings, though some features of our site may be affected as a result. We do not use cookies to collect personally identifiable information.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information:

  • Access to personal data is restricted to authorised personnel only
  • Payment transactions are processed exclusively by Stripe (Level 1 PCI DSS compliant)
  • We do not store credit or debit card details on our own servers

While we take every reasonable precaution, no data transmission over the internet can be guaranteed as entirely secure.

7. Data Retention

We retain your personal information only for as long as necessary:

Data Type Retention Period
Order data 6 years (tax and legal compliance)
Newsletter data Until you unsubscribe
Enquiry data 2 years from last contact

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

  • Right to access — Request a copy of the personal data we hold about you
  • Right to rectification — Ask us to correct inaccurate or incomplete information
  • Right to erasure — Request deletion of your data, subject to legal obligations
  • Right to restrict processing — Limit how we use your data in certain circumstances
  • Right to data portability — Receive your data in a structured, machine-readable format
  • Right to object — Object to processing carried out on the basis of legitimate interests
  • Right to withdraw consent — Opt out of marketing communications at any time
  • Right to lodge a complaint — With the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at info@8interiorsdesign.com.

Our website may contain links to external sites. This Privacy Policy applies solely to 8 Interiors Design. We are not responsible for the privacy practices of any third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be available on this page, with the "Last updated" date revised accordingly.

11. Contact Us

For any questions regarding this Privacy Policy or how we handle your personal data, please get in touch:

Email: info@8interiorsdesign.com WhatsApp: 07598 212298 Postal address (correspondence only — not a showroom): 8 Interiors Design 128 City Road London, EC1V 2NX United Kingdom

12. Complaints

If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with the:

Information Commissioner's Office (ICO) Website: www.ico.org.uk Helpline: 0303 123 1113